{"id":3659,"date":"2024-04-10T15:24:52","date_gmt":"2024-04-10T15:24:52","guid":{"rendered":"https:\/\/onnasweaters.com.ar\/sitioweb\/?page_id=3659"},"modified":"2025-08-26T00:27:57","modified_gmt":"2025-08-26T00:27:57","slug":"info-ayuda","status":"publish","type":"page","link":"https:\/\/onnasweaters.com.ar\/sitioweb\/info-ayuda\/","title":{"rendered":"Info &amp; Ayuda"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3659\" class=\"elementor elementor-3659\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e094c9f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e094c9f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e06e10\" data-id=\"5e06e10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71114c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71114c9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-16ce5e0\" data-id=\"16ce5e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6de314e\" data-id=\"6de314e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f5d34af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f5d34af\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d32f7b2\" data-id=\"d32f7b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-951ba70 elementor-widget elementor-widget-heading\" data-id=\"951ba70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00d3rdenes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee4499e elementor-widget elementor-widget-text-editor\" data-id=\"ee4499e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-style: inherit; font-weight: inherit;\">1. Seleccion\u00e1 el\/los producto\/s.<\/span><\/p><p>2. Agregalo\/s al carrito de compras haciendo clic en \u201cAgregar\u201d. Pod\u00e9s seguir agregando productos al carrito o hacer clic en \u201ccomprar\u201d y el mismo te lleva a completar los datos de env\u00edo.<\/p><p>3. Complet\u00e1 los datos de env\u00edo y personales.<\/p><p>4. El envio se coordina luego de realizado el pago y queda a cargo del comprador.<\/p><p>5. En caso de haber descuentos o promociones, pod\u00e9s agregar el c\u00f3digo en \u201cC\u00f3digo de descuento\u201d y hacer clic en \u201cAplicar\u201d.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-89776bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89776bc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-66c849f\" data-id=\"66c849f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e80136 elementor-widget elementor-widget-heading\" data-id=\"5e80136\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Env\u00edos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4573384 elementor-widget elementor-widget-text-editor\" data-id=\"4573384\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-style: inherit; font-weight: inherit;\">Realizamos los env\u00edos a domicilio o a sucursal del correo elegido por el comprador.<br><\/span><span style=\"font-style: inherit; font-weight: inherit;\">Para m\u00e1s informaci\u00f3n escribinos a administracion@onnasweaters.com.ar<br><\/span><span style=\"font-style: inherit; font-weight: inherit;\">El plazo de entrega es de 2 a 5 d\u00edas h\u00e1biles, dependiendo de tu ubicaci\u00f3n<\/span><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aefe3af elementor-widget elementor-widget-heading\" data-id=\"aefe3af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cambios<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d88dd0d elementor-widget elementor-widget-text-editor\" data-id=\"d88dd0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0\u00bfLas prendas tienen cambio?\u00a0<\/p><p>Todas las prendas tienen cambio, exceptuando las prendas de \u00abPacks\u00bb.<\/p><p>Los cambios se realizan sobre productos de la misma colecci\u00f3n, sin excepci\u00f3n.<\/p><p>Las compras hechas en nuestra tienda online, se podr\u00e1n cambiar dentro de los 15 d\u00edas corridos de la misma. La prenda debe estar en las mismas condiciones que fue recibida, con etiqueta original y bolsa transparente. No aceptamos cambios de prendas que hayan sido usadas, lavadas, da\u00f1adas, o alteraciones hechas por el cliente.<\/p><p>El valor del producto que se tomar\u00e1 para el cambio, es el abonado al momento de su compra, independientemente del valor que tenga al momento del cambio.<\/p><p>En caso que se considere que la prenda devuelta no se encuentra en las condiciones aclaradas, se tendr\u00e1 el derecho de no aceptar la devoluci\u00f3n o cambio, y se enviar\u00e1 el art\u00edculo nuevamente al cliente aclarando el motivo y el costo del mismo es a cargo del comprador.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6e7e3f elementor-widget elementor-widget-text-editor\" data-id=\"e6e7e3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0\u00ab\u00bfEl cambio tiene un costo? \u00a0\u00ab<\/p><p>Si la compra fue hecha desde nuestra tienda online, el cambio tiene un costo, que es el que indica el correo y el mismo ser\u00e1 indicado al momento de solicitar el cambio y \u00e9ste es a cargo del comprador.<\/p><p>Por reclamos o inquietudes pod\u00e9s comunicarte con nosotros en administracion@onnasweaters.com.ar<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-643faac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"643faac\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b56e294\" data-id=\"b56e294\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb00aeb elementor-widget elementor-widget-heading\" data-id=\"eb00aeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pagos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e54988d elementor-widget elementor-widget-text-editor\" data-id=\"e54988d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00ab\u00bfCu\u00e1les son los m\u00e9todos de pago aceptados?\u00bb<br \/>Los cobros son a trav\u00e9s de Mercado Pago.<br \/>Pod\u00e9s abonar con tarjeta de cr\u00e9dito, d\u00e9bito, dinero en cuenta o en efectivo por Pago f\u00e1cil o Rapi Pago. Mercado pago solo acepta tarjetas emitidas en nuestro pa\u00eds.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-58d9254\" data-id=\"58d9254\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17e1e5f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17e1e5f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10380da\" data-id=\"10380da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00d3rdenes 1. Seleccion\u00e1 el\/los producto\/s. 2. Agregalo\/s al carrito de compras haciendo clic en \u201cAgregar\u201d. Pod\u00e9s seguir agregando productos al carrito o hacer clic en \u201ccomprar\u201d y el mismo te lleva a completar los datos de env\u00edo. 3. Complet\u00e1 los datos de env\u00edo y personales. 4. El envio se coordina luego de realizado el pago [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3659","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/onnasweaters.com.ar\/sitioweb\/wp-json\/wp\/v2\/pages\/3659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onnasweaters.com.ar\/sitioweb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onnasweaters.com.ar\/sitioweb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onnasweaters.com.ar\/sitioweb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/onnasweaters.com.ar\/sitioweb\/wp-json\/wp\/v2\/comments?post=3659"}],"version-history":[{"count":88,"href":"https:\/\/onnasweaters.com.ar\/sitioweb\/wp-json\/wp\/v2\/pages\/3659\/revisions"}],"predecessor-version":[{"id":5272,"href":"https:\/\/onnasweaters.com.ar\/sitioweb\/wp-json\/wp\/v2\/pages\/3659\/revisions\/5272"}],"wp:attachment":[{"href":"https:\/\/onnasweaters.com.ar\/sitioweb\/wp-json\/wp\/v2\/media?parent=3659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}